Posts By: Melissa Fach

Articles That Did Really Well in Our Twitter Stream This Month

great stuff

The AuthorityLabs Twitter account shares great articles every day, but obviously some do better than others. We are going to share with you the articles that have gotten the most clicks and favorites! Check out the list below and don’t miss out on the fantastic information our followers have enjoyed. Content 25 Brilliant Tools for… Read more »

5 Hard Times Every Business Will Face on Social: What to Do

tough-times

I have been managing social accounts for various businesses for about 5 years. I do really love social and it can be very rewarding, but there are times when things can get very difficult. I think any business that wants to have a strong social presence should have plans and strategies in place for dealing… Read more »

American Airlines, Great Customer Service Via Twitter

plane

Yesterday morning at 6:20am American Airlines left a message that my flight was cancelled. They had rescheduled our flight, but I had several questions so I called the number they left on the message. I was on hold for 35 minutes when I tweeted this: Within 3 minutes I got this in reply: I told them… Read more »

Focus on the Outstanding: Write Less and Write Better

Little Hero

There is so much content being cranked out it is really impossible to read it all. I notice that much of the content appears to be calculated topics that I think are chosen strictly with the goal to bring in traffic. From what I see most of those articles have the same basic information I have… Read more »