by Chase Granberry on July 26, 2010
We’ve been getting reports of odd search volume numbers over the last few weeks. The AdWords API started having issues with their search volume numbers beginning at the end of last month. From looking at a lot of keywords, it seems as though the global volume numbers are more reliable than the local search volume figures. We have seen some odd global volume numbers though.
We know August is coming up, and we’re still pulling search volume figures for newly added keywords, just beware … they may not match exactly what you see in the AdWords Keyword Tool.
As of today, there’s no word on when we’ll have good data via the AdWords API again. We’ll make sure to refresh data for all our keywords once we can confirm everything is working the way it should.
by Chase Granberry on May 6, 2010
We’re still working on that last little bug, which is keeping ALL keywords from getting consistent daily data. We’ve narrowed it down to an issue we’re having with Amazon S3 and are working through it. I know this has been frustrating for everyone … it’s been extremely frustrating for us, knowing we’ve disappointed these last couple weeks. We really are very close.
One of the things we’ve done to keep this from happening in the future, is implemented an awesome server monitoring solution. It allows us to check on the status of everything in real-time throughout the day. So, if we’re behind for some reason, or things aren’t performing like they should, we’ll know immediately and can adjust accordingly before you all see any issues in your accounts. We had built something similar, in our own admin, but it wasn’t near what we could accomplish with Scout in such a short time period.
Expect cool new stuff in your accounts next week, a more detailed update as to how AuthorityLabs works now, and all your billing or downgrades dates to be pushed back, crediting you for these issues.